Juta e-Learning

1. What system requirements would you need to access the online courses?

- You will need reliable internet connection to complete the courses successfully.
- We recommend that you use Internet Explorer 8 (IE8) to view the contents of the website.
- Most computers already have all the necessary software to use all the features of www.jutaelearning.co.za
- We recommend that you install the latest adobe flash version if you do not have it already installed. You can download the latest adobe flash for free at http://get.adobe.com/flashplayer/

2. Are the CPD courses accredited by recognized professional bodies?

The Health e-Learning products on the site are all accredited by the HPCSA.

There is no formal accreditation for the Accounting and Finance courses as they do not form part of the verifiable or structured CPD activities as set out by the various professional bodies in South Africa. These courses have, however, been written in accordance with the standards set by international professional accounting bodies, to which the South African bodies are affiliated. Learners are therefore expected to submit proof of completion of these courses (certificate) to their professional bodies as unstructured CPD to obtain verification and CPD hours.

3. How many attempts do I have to successfully complete the course?

In the case of the Health e-Learning product, you have two attempts to successfully complete the course. Juta e-Learning will allow two login sessions on the same lesson before it becomes necessary to pay a second time for the same lesson. A certificate is issued upon successful completion of the course.

In the case of the Accounting and Finance courses, you have 6 (SIX) months to successfully complete each course, calculated from the date of activation of the course.

4. How do I earn CPD points?

Health e-Learning products:  CPD points work on the principle of self-study. You will have to successfully complete the required reading and assessment on the chosen course. A unique numbered certificate will be issued in your name for each successfully completed assessment. You need to keep this certificate for when you are audited by the HPCSA.

Accounting and Finance e-Learning products:  These CPD courses work on the principle of self-study. You will have to successfully complete the required reading and activities on the chosen course. Upon completion, a certificate will be issued in your name, indicating the time spent on the course. You will need to submit this certificate to your professional organisation in order for these points to be akcnowledged or verified.

5. What payment methods are available to pay for CPD courses?

We currently accept valid credit cards issued by VISA and MasterCard.

6. In the event that payment fails to go through, please do the following:

- Check that the information you submitted is correct and is free of errors.
- Contact your bank and ensure that there is no problem with your credit card account or credit limit.
- Ensure that the internet connection is stable and perhaps try during off-peak periods.
- Please do not hesitate to contact us because we would like to resolve this as soon as possible to ensure that you are able to start with your CPD course and gain the required CPD points.
- Please send us a detailed email to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact (021) 659 2300.